FAQs

  • Yes, in fact, we encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child.

  • To schedule an appointment, you can call or send a Whatsapp to our office during business hours (+52) 954 128 7661 or use our convenient online booking system on our website. We strive to provide prompt scheduling and minimal waiting times.

  • For your child's first visit, please bring their medical records, including immunization records, any relevant test results, and a list of current medications. It is also helpful to have your insurance information and completed patient forms, which you can download from our website.

  • Yes, we offer telemedicine appointments for certain conditions and follow-up visits. This allows you to have a virtual consultation with the pediatrician from the comfort of your home. Please call our office to determine if a telemedicine appointment is appropriate for your child's needs.

  • In case of a medical emergency or if your child experiences severe symptoms or major injuries, please call emergency services or go directly to the nearest hospital. If it is a non-life-threatening urgent situation, please contact our office, and we will provide guidance on the next steps to take.

  • We recommend regular well-check visits according to the American Academy of Pediatrics guidelines. These visits are typically scheduled at specific intervals during infancy, childhood, and adolescence to monitor growth, development, and provide preventive care. Our pediatrician will advise you on the appropriate frequency for your child based on their age and health needs.

  • Yes, we believe that vaccines are an essential part of preventive healthcare. It is our policy that children must be up-to-date with their vaccinations to become patients at Consultorio Médico Oasis del Pacífico. However, we understand that some parents may have concerns or questions about vaccines, and we offer counseling and education to address any hesitations or provide additional information.

  • Absolutely. We understand that some parents may have concerns or questions about vaccines, and we are here to provide counseling and address any hesitations. Our pediatricians are well-informed about the safety and importance of vaccines, and we can discuss any concerns you may have, provide accurate information, and help you make an informed decision regarding your child's immunizations.

  • No, vaccines are not administered at our practice. However, we will provide you with information about childhood vaccines, their importance, and recommended immunization schedules. In Mexico, vaccines are typically available for free at the Centros de Salud (Health Centers) provided by the government. We can guide you on where to access vaccines for your child.

  • We understand that unforeseen circumstances may arise, and appointment changes or delays may be necessary. However, we kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient in need of care.

    If you miss a scheduled appointment without prior notification or repeatedly arrive significantly late, it may be considered a "no-show" appointment. In such cases, a fee will be applied. We strive to accommodate all patients and maintain an efficient schedule to minimize wait times for everyone. Your cooperation in honoring appointments and notifying us of any changes is greatly appreciated.

  • Yes, we offer comprehensive school and sports physicals to ensure your child meets the necessary health requirements for school enrollment and sports participation. These exams assess overall health, immunization status, and physical fitness. Please schedule an appointment in advance to ensure timely completion of the required paperwork.

  • Our practice provides comprehensive care and support for chronic conditions such as asthma, allergies, obesity, and more. We develop personalized treatment plans, offer education on disease management, and closely monitor patients' progress to optimize their health outcomes and quality of life.

If you have any further questions or need additional information, please feel free to contact our office and we will be happy to assist you.